Fiscal Year 2026-2028
Strategic Plan
The Strategic Plan outlines the vision of LCEF, focusing on aspirational goals and how we aim to be viewed within the LCMS. It features objectives and several key initiatives that define the future direction of LCEF.
Our Mission
The mission of Lutheran Church Extension Fund is to start, sustain and strengthen LCMS ministries through financial and strategic partnerships.
Our Promise
The plan will direct our work over the next three years. We will align resources to achieve the success the Synod expects from its extension fund. While having a plan is crucial, our promise is even more important. The promise is LCEF will be here today and in the future. We will be here providing faith-driven financial solutions to strengthen ministries and advance mission driven projects. We will support the growing needs of the church. As those needs change, so will we.
Our Core Values
BE
Faithful
PURSUE
Excellence and Innovation
INSPIRE
Belief Through Partnerships
ENDURE
Balancing Resources and Risk
LEARN
Continually
Our Strategic Journey
Since 2020, Lutheran Church Extension Fund has been on the long journey of implementing a five-year Strategic Plan. That plan focused on people, processes, and technology. So much has been accomplished. While you can read those details in our Annual Ministry and Business Plans, the highlights include restructuring and expanding our field solution teams, integrating project management and continuous improvement into the fabric of the organization, developing proactive tools to mitigate risks, integrating a new core banking system, improving digital banking platforms, and rebranding the organization.
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Our most critical investment has been in the people who work to serve the ministries of the church. LCEF is continually recognized as a St. Louis Top Workplace. Employees see their daily vocation aligned with our mission and the higher purpose of the organization. They have managed change well. They have stepped up and gone above and beyond. Our success is due to their commitment to the ministries we serve.
Beginning in October of 2023, the LCEF Board of Directors engaged in conversations around strengthening and expanding the “financial resources and related services for ministry, witness, and outreach of The Lutheran Church—Missouri Synod” (LCMS Handbook 3.6.4). Those conversations led the Board to reconsider the mission, core values, global ends policies, and key performance indicators that anchor this plan in our purpose, while focusing on people, partnerships, platforms, products, and profitability that will frame and focus our work over the coming years.
The Board believes they, and the organization, have a role and responsibility in growing the church. That is accomplished through the objectives and duties of the church extension fund within the Synod. Yet those “financial resources and related services” must never become static and stagnant. LCEF must be responsive to the needs and opportunities before the church as she engages the world with the Gospel.
The new plan is aspirational while tracking quantitative key performance indicators. We measure what matters. That begins with new global ends policies adopted by the Board of Directors.
- LCEF exists so that financial resources and related services are available within and beyond the Synod.
- This occurs when investors receive a reasonable rate of return and borrowers pay a reasonable rate of interest, when related services foster ministry, innovation and growth, and when customer satisfaction is a priority.
- LCEF exists so that ministries grow through existing and new partnerships.
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- This occurs when collaborative relationships align with our strategic goals.
From these the rest of the plan aligns ultimately cascading down through corporate, division, and individual goals that come alive in the Annual Ministry and Business Plan.
Why This Plan? Why Now?
Since our inception in 1978, LCEF has continued to evolve to meet the changing financial needs of the Synod. During the past five years, LCEF has invested considerable time and resources strengthening our foundation, technology, organizational structure and talent to better serve our beloved Synod.
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LCEF strengthened our teams to assist ministries in clarifying their vision, overcoming obstacles, and achieving long-term growth. Similarly, we are well positioned to guide LCMS ministries with effective feasibility studies, expansions, and excess real estate solutions.
As we reflect on the successes of the past five years, we are humbled by our Lord’s faithfulness that guided our journey through the uncertainty and challenges of COVID, rapidly rising interest rates, stock market volatility, and the uncertainty of how to effectively provide impactful solutions in this increasingly secular, volatile, and polarizing world in which we serve.
As we look to the coming three years of this new Strategic Plan, we realize LCEF is at an important inflection point. We are confident we are prepared to serve our Synod well. As a result of our successful five-year strategic journey, LCEF has evolved from primarily being a reactive organization to becoming a proactive catalyst for future ministry. We intend to leverage what we learned, ensure the foundation remains firm, and continue to invest in people, processes, and technology.
Historically, LCEF has excelled in primarily being a provider of loans to our congregations, schools and universities, Recognized Service Organizations, and church workers. While this will continue to be our core, LCEF is now well-positioned to assist our partners in navigating an increasingly complex external operating environment that virtually all of our ministries are experiencing.
Through the expertise of our teams, working in partnership with those we serve, congregations can grow sustainably and maximize their real estate, schools can flourish and expand, and Recognized Service Organizations can serve new populations. Together, we will develop customized strategies that strengthen mission clarity and drive successful capital campaigns.
This is the overarching purpose of LCEF’s new three-year Strategic Plan. While we describe it through the iterative use of the six “P’s” – Purpose, People, Partnerships, Platforms, Products, and Profitability, what truly excites us about our mission going forward is the privilege of working in partnership with you as together we are called to spread the saving Gospel of our Lord and Savior Jesus Christ.
Our Strategic Focus Areas
Purpose
The purpose of the plan is to create a stronger future for LCMS ministries through best-in-class financial and strategic solutions so that more people hear the life-saving message of the Gospel.
Partnerships
Our partnerships are vital in advancing our mission of supporting ministry work across the LCMS. We prioritize building strong, collaborative relationships grounded in shared values and a commitment to enhancing ministry impact. By nurturing and growing these partnerships, we ensure mutual success and extend our reach, creating lasting change aligned with our strategic vision. Partnerships are identified as key when they align with and drive the outcomes of the LCEF strategic plan, demonstrating measurable contributions to ministry growth, financial sustainability, and Gospel outreach. To solidify these collaborations, each partnership will include a formal agreement ensuring transparency and accountability.
Strategic Objective
Identify, build, and nurture external relationships to strategically expend ministry-focused opportunities, while enhancing cross-departmental collaboration to maximize organizational effectiveness.
People
The People Who Serve
Our employees are our greatest asset, and our strategic focus is on fostering a high-performing organizational culture grounded in Christian principles where every employee feels valued, empowered, and is aligned with our mission. We preserve and cultivate this culture, being good stewards of the gifts entrusted to us through a diligent risk management mindset. Our commitment is to create an environment where innovation thrives, employees are supported, and the organization is well-prepared for future challenges.
The People We Serve
Our relationships with customers, ministries, and investors are essential to our mission of supporting the LCMS. We strive to create meaningful and lasting relationships by fostering trust, delivering exceptional service, and aligning with the values that define us. By continually enhancing the customer experience, we ensure that every interaction reflects our commitment to excellence, integrity, and mutual growth. As we strengthen these relationships, we remain adaptable to evolving needs, ensuring we serve with the same care and dedication that guides our mission.
Strategic Objective
Foster an exceptional experience for employees and the people we serve, so that together we create lasting impact rooted in our mission and values.
Platforms
Our platforms—comprising integrated software, hardware, and digital solutions—are critical in enabling us to serve both our organization and customers effectively. These tools, which include our core banking systems, customer-facing websites, mobile banking tools, and internal productivity systems, are vital in driving innovation and operational excellence. By continuously enhancing these platforms, we ensure that our technology supports not only our current needs but also our long-term goal of empowering people and advancing ministry work.
Develop a sustainable and scalable technology and analytics foundation for enabling ministry growth through responsible investment, digital innovation, and data-driven decision-making.
Products
Our products and services are designed to support the growth and sustainability of ministries by offering tailored financial solutions that meet their evolving needs. Through innovative lending strategies, accessible deposit options, and valuable services, we ensure that our offerings contribute to both the financial health of our organization and the impact we make within the Synod. As we expand and refine these products, we remain focused on fostering new relationships, deepening customer engagement, and delivering exceptional value to the ministries we serve.
Continuously monitor customer and ministry needs and trends, gather insights, and refine processes to exceed expectations and enhance the overall experience. Track performance across products, services, and satisfaction to guide strategic actions, identify new opportunities, and support measurable outcomes.
Profitability
LCEF strives to create positive revenue to ensure the growth and sustainability of ministries of the LCMS today and in the future. These profits are reinvested in the mission and work of the church through earnings distribution to Synod and member districts and grants to expand ministry, witness, and outreach within the Synod. A portion of profits are also retained and added to net assets to support future growth. Positive revenue and profitability will be balanced with our core work of providing low-cost loans. Profitability comes through fiscal responsibility. LCEF will be mindful of interest paid to investors and rates charged to borrowers respecting our mission and why we serve the church and her workers.
Steward our resources by managing risk, strengthening operations, and implementing long-term sustainability, ensuring the best support for our ministry partners.
FY25 SCORECARD RESULTS
(7/1/24 – 6/30/25)
Cultivate Partnerships
| Work collaboratively across departments while purposely breaking down silos and building partnerships. Unite to build the solutions that preserve and grow our LCMS ministries. | 99.84% |
| Identify, build, and nurture external relationships to create, enhance, and expand product, service, and partnership opportunities. | 99.67% |
Steward the Gifts
| Protect our gifts by taking accountability and ownership of risk mitigation; identifying potential risks and developing and implementing solutions to address them. | 97.94% |
| Create an engaging work experience that inspires employees to live our mission, vision and values. | 97.04% |
Grow Ministry
| Enhance customer experience by gathering and analyzing feedback to ensure our services, products, and communication exceed expectations, and continuously refine our offerings to meet evolving needs. | 100% |
| Create a sustainable and scalable technology foundation for enabling ministry growth through responsible investment, expansion, and improvements in digital products and solutions. | 100% |
Ministry and Business Plan
The Ministry and Business Plan highlights the strategic objectives for the coming year and provides an update on the prior year’s balance sheet and income statement.
Strategic Plan
LCEF’s Strategic Plan lays out our vision for the future, our goals and our role within the LCMS. We invite you to read through it and learn more.
